Supplier dispute
Two weeks later is often too late
Without receiving checks, accounting discovers the gap when the supplier can already dispute it.
Supplier dispute
Incomplete delivery dispute letter
Generate a clear letter when 50 boxes were ordered but only 48 arrived.
The real problem is not the letter. It is checking too late. Missing boxes should trigger an alert at receiving.
ApsionScan
Incomplete delivery dispute letter
Missing: 2
Claim amount: €300.00
Dear Sir or Madam,
We are notifying you of a dispute regarding purchase order PO-2026-042 with Example Supplier. The delivery of Reference boxes should have included 50 units, but only 48 units were received.
We ask you to regularize this shortage of 2 units, representing a disputed amount of €300.00, within 8 days.
If we do not receive a response, we reserve the right to deduct this amount from payment or take the necessary steps.
Kind regards,
With ApsionScan, shortages are detected at receiving, not two weeks too late.
ApsionScan
Receiving scans make disputes immediate
With ApsionScan, the warehouse checks the delivery note on arrival. If boxes are missing, the screen turns red.
- Gap detected at receiving
- Dated proof for purchasing and accounting
- Fewer late disputes and forgotten shortages
FAQ
Is the letter legal advice?
No. It is an operational template to adapt. For sensitive disputes, validate it with a professional.
How do I prevent this next time?
By scanning receiving checks while the carrier is still there.
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