E-commerce returns
A badly handled return can lose a sale
If a returned product stays missing from Excel or Shopify, it sleeps in storage while a customer could have bought it.
E-commerce returns
Return form generator PDF
Prepare a clean return form for customers with the information needed to process the parcel.
The form helps the customer. The real risk begins when the parcel comes back and stock is not updated.
Apsion Shop
Return / withdrawal form
Order number: ORD-2026-1042
Customer email: customer@example.com
Returned item: Blue t-shirt size M
Return reason: Wrong size
Customer information
When the parcel returns, scan it with ApsionScan to put the product back in stock.
ApsionScan
Reverse logistics should be scanned too
With ApsionScan, scan the returned parcel, check condition, restock and synchronize your shop.
- Printable return form
- Clear reason and order number
- Natural bridge to scanned restocking
FAQ
Can I put this PDF on my shop?
Yes, you can generate a simple template and adapt it to your return policy.
Can ApsionScan help with returns?
The scan workflow can help check and restock returned products.
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